Manage My Account


"MyUnitil" is an online customer service feature provided by Unitil at no charge to you. Simply fill out the information below and click "login". Once your account information has been verified, you will have full access to your payments/billing and energy usage histories.

STEP 1:

Please enter your 14 digit Unitil account number.


Your Account Number: *


STEP 2:

Please choose a username and any password that you want to use to access MyUnitil. Then re-enter the password.

Username Choice: *

Password Choice: *

Re-enter your password: *

Click this box and your username will be remembered on your next visit!

STEP 3:

Please enter your email address. This will be kept confidential, and will only be used by MyUnitil. Please see our privacy policy for details.

Email Address: *


If you have any questions, please call our Customer Service Center at one of the toll-free numbers below. Our normal business hours are 7 a.m. - 9 p.m. Monday through Friday, and 8 a.m. - 8 p.m. on Saturday. Our automated services are available 24 hours a day, 7 days a week for your convenience.

  • Massachusetts gas and electric customers: 888-301-7700
  • New Hampshire electric customers: 800-852-3339 (Capital area) or 800-582-7276 (Seacoast area)
  • New Hampshire gas customers: 866-933-3820
  • Maine: 866-933-3821