Manage My Account


You can apply online for Unitil's electric or natural gas service. Simply fill in the information below and hit the Continue button for business or residential customers. A Customer Service Representative will contact you within 24 hours with confirmation.

  • For New Hampshire electric customers, there is a $45 (business hours) or $75 (after hours - emergency only) turn on/read in charge which will be applied to your first bill. A security deposit may be required.
  • For New Hampshire gas customers, there is an $12.50 turn on/read in charge which will be applied to your first bill. A security deposit may be required.
  • For Maine customers, there is an $12.50 turn on/read in charge which will be applied to your first bill. A security deposit may be required.
  • A security deposit for commercial customers may be required.
  • Meter work performed Monday-Friday, non-holidays only.


Service Information


Requested date to start service:
(Date must be a minimum of 5 business days after today's date)
/ /

Your Name:
Your present address:
City:
State:
Zip:
Present phone number:
Email address:

Address for which the service is requested


Address:
City:
State:
Zip:
Phone number:

Will the Service and Mailing address be the same?


Yes   No

If you answered "no" above, please complete:

Mailing Address:
City:
State:
Zip:

Are you currently a customer of Unitil? Yes   No

If so, what is your account number:
Type of service requested? Electric
Gas

Please select Business or Residential to continue
Residential Customers:
OR
Business Customers:


If you have any questions, please call our Customer Service Center at one of the toll-free numbers below. Our normal business hours are 7 a.m. - 9 p.m. Monday through Friday, and 8 a.m. - 8 p.m. on Saturday. Our automated services are available 24 hours a day, 7 days a week for your convenience.

  • Massachusetts gas and electric customers: 888-301-7700
  • New Hampshire electric customers: 800-852-3339 (Capital area) or 800-582-7276 (Seacoast area)
  • New Hampshire gas customers: 866-933-3820
  • Maine: 866-933-3821